Moxa-technologies CP-114 Series Manual do Utilizador descarregar pdf (Página 54)

Return Procedure

For product repair, exchange or refund, you must:

" Provide evidence of original purchase.

" Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time.

" Obtain a Return Merchandise Authorization (RMA) number from the sales representative or dealer.

" Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The RMA number should be

visible on the outside of the package, and include a description of the problem along with the return address and

telephone number of a technical contact.

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Moxa-technologies CP-114 Series Manual do Utilizador Página 54