Moxa-technologies NPort 5110 Series Manual do Utilizador descarregar pdf (Página 101)

NPort 5110 Series User’s Manual Service Information

E-4

Product Return Procedure

For product repair, exchange, or refund, the customer must:

% Provide evidence of original purchase.

% Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

% Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter

product repair time.

% Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The

PRA should be visible on the outside of the package, and include a description of the problem,

along with the return address and telephone number of a technical contact.

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Moxa-technologies NPort 5110 Series Manual do Utilizador Página 101