Moxa Technologies Industio CP-114 Series CP-114 Series Manual do Utilizador descarregar pdf (Página 87)

Technical Reference

CP-132U Series User’s Manual

A-3

Return Procedure

For product repair, exchange, or refund, the customer must:

$ Provide evidence of original purchase.

$ Obtain a Product Return Agreement (PRA) from the sales representative or dealer.

$ Fill out the Problem Report Form (PRF). Include as much detail as possible for a

shorter product repair time.

$ Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer.

The PRA should be visible on the outside of the package, and include a description of

the problem, along with the return address and telephone number of a technical contact.

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Moxa Technologies Industio CP-114 Series CP-114 Series Manual do Utilizador Página 87