Moxa-technologies C104H/PCI Series Manual do Utilizador descarregar pdf (Página 64)

Return Procedure

For product repair, exchange or refund, you must:

vProvide evidence of original purchase.

vFill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time.

vObtain a Return Merchandise Authorization (RMA) number from the sales representative or dealer.

vCarefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The RMA

number should be visible on the outside of the package, and include a description of the problem along

with the return address and telephone number of a technical contact.

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Moxa-technologies C104H/PCI Series Manual do Utilizador Página 64